Saturday, February 4, 2012

Making a Complaint about the International Speakers Network or Willow Mist

Several people have asked how they can effectively make complaints about their experiences with either or both the ISN (David Wright's Innovators Group, Book-a-Speaker, etc) or Willow Mist which is Brenda Keefer's organization, separate from David Wright's organization.... Brenda used to work at ISN before... well... you can read about why Brenda's relationship with ISN terminated.

Here are some options for making your complaint as of early 2012:

•  Complain to the Knoxville, Tennessee Better Business Bureau.  You should know that ISN / Innovators Group changed their name, probably around 2010.  When they were still called ISN, they had an F rating but now they just have a string of complaints, all presumably resolved.  I'm going to guess that they were resolved like mine was - meaning - they lied to the BBB about my case and the BBB closed the case.

Willow Mist / Brenda Keefer currently has an F rating.  Be warned.

•  File a Ripoff Report  They already have a file on ISN.  They have several reports as listed under Innovators Group.

• File a report with the Complaint Board  They have a file on ISN and Willow Mist here, too.

•  File a report with the Tennessee Attorney General's office.  You can do this for either the Innovators Group or Willow Mist.

•  Willow Mist - one man in California is interested in having Brenda arrested for interstate web fraud.